We respect your privacy and seek to protect your personal data at all times. This privacy notice describes how we look after your personal data when you visit our website or contact us. This includes any data you provide when you fill in a form, sign up to our newsletter, request a product demonstration or a copy of a resource such as a whitepaper.
We only use your personal information to respond to an enquiry about our products and services, or to better provide our products and services. That means we do not sell information or lists to other organisations under any circumstances.
Who we are
Computer Application Services Ltd (referred to as CAS) is the data controller and responsible for your personal data.
Our address is Computer Application Services Ltd, Quantum Court, Heriot-Watt Research Park South, Edinburgh, EH14 4AP.
For all data matters contact Data Protection Officer Ken Naismith at firstname.lastname@example.org or call +44 (0)131 449 7071.
Your personal information
You may give us personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes when you:
Personal data is any information about an individual from which that person can be identified. We may collect, use, store and transfer the following kinds of personal data about you:
We may also use aggregated data such as statistical or demographic data. This is not personal data as it does not directly or indirectly reveal your identity. For example, we collect usage data to determine how many people have accessed a certain webpage.
We do not collect any Special Categories of Personal Data about you. We do not collect details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health or any criminal convictions and offences.
How we use your data
We will only use your personal data when the law allows us to. The following describes how we use your data and the legal bases for this:
You will receive marketing communications from us if you have requested information from us or purchased products or services from us or subscribed to our newsletter - unless you have opted out.
You can ask us to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by emailing us at email@example.com.
If you opt out of receiving these marketing messages, please note that personal data necessary for the performance of a contract will continue to be stored. Customers with whom we have a contracted business relationship are added to a Customer List which is used for communication of product and company news.
The table below explains the cookies we use and why.
This is a technical, local session cookie which is necessary for our website to operate as intended. It is only saved on your device while you are actually browsing the website. This identifier does not store personal data and is deleted when you leave the website.
We use Google Analytics cookies to collect information about how visitors use our site, which helps us to improve the site and our marketing activity. These cookies allow us to monitor the number of visitors to the site, where visitors have come to the site from and the pages they visited. Information collected is in anonymous form. Please see below how to block these cookies if desired.
External third-party providers
We use certain third parties to help us conduct our business. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Links outside of our control
This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
CAS is registered with the ICO to handle personal data in the performance of our business in accordance with the UK Data Protection legislation and current EU directive. CAS has also adopted best practice by operating an Information Security Management System that has been certified and awarded the international recognised standard ISO 27001:2013.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting obligations.
Your legal rights
Unless subject to an exemption under the data protection laws, you have the right under UK GDPR to:
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 14th July 2021.
Requests and complaints
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please contact Data Protection Officer Ken Naismith via firstname.lastname@example.org or call +44 (0)131 449 7071.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office.