Workpro awarded place on UK Gov G Cloud 10 Framework

We are pleased to announce that our case management software, Workpro has been awarded a place on the G Cloud 10 framework, available on the UK Government’s Digital Marketplace.

G Cloud is a procurement framework which can be used by UK public sector…     Read more »

by Lynne Campbell | posted in Case Management News

Workpro awarded place on UK Gov G Cloud 10 Framework

Comprehensive new Workpro product documentation created by doc-department

Customers interested in our flagship Workpro case and complaints handling software can now view comprehensive new online product documentation.

The concise and clear support content has been created by technical-communications firm doc-department.

We wanted to find a more…     Read more »

by 8 | posted in Case Management News

Comprehensive new Workpro product documentation created by doc-department

Deadline approaches for FCA new complaints handling rules – are you ready?

With just over a week remaining until the Financial Conduct Authority’s (FCA) new rules on customer complaint handling come into force, is your firm ready to comply?

These rule changes must be reflected in your firm’s complaint handling processes. In the targets staff are…     Read more »

by Lynne Campbell | posted in Case Management News

Deadline approaches for FCA new complaints handling rules – are you ready?

Skipton chooses Workpro software in readiness to comply with FCA reporting rule changes

Computer Application Services (CAS) welcomes Skipton Financial Services (SFS) as the latest customer to choose Workpro complaints management software. 

SFS receives few complaints but the business seeks to use each as an…     Read more »

by 8 | posted in Case Management News

Skipton chooses Workpro software in readiness to comply with FCA reporting rule changes

Sint Maarten Ombudsman implements Workpro

We are delighted to welcome Sint Maarten Ombudsman and staff as Workpro customers. CAS Business Analyst Debbie Barr was the lucky staff member to fly out to the beautiful Caribbean island of Sint Maarten to train users…there were a few of us wanting that job! The Ombudsman and staff seem…     Read more »

by Lynne Campbell | posted in Case Management News

Sint Maarten Ombudsman implements Workpro