CAS is an established supplier of case management solutions to both public and private sector organisations in the UK and overseas.
Our core product is Workpro case management software which is offered primarily to the following market segments:
Operational Complaints Management – organisations at the sharp end of complaints handling.
Ombudsman, Commissioner and Regulatory bodies – organisations responsible for investigating escalated complaints in their jurisdiction.
Financial Services Complaints – financial services firms who must comply with strict FCA complaint handling rules.
HR Case Management – A specialist version of Workpro which manages complex HR and Employee Relations case work, such as grievance, disciplinary, redundancy and long term sickness.
All Workpro versions contain FOI and DP case types for management of Freedom of Information (FOI and EIR) and Data Protection (DP, GDPR, SAR) requests. Other case types can be added.
Development of Workpro is ongoing, with a documented Product Roadmap. We seek input from our clients to the roadmap, as well as customer feedback about our service.
For more information please refer to our dedicated Workpro website: www.workpro.com
Please note Workpro Case Management and Complaints Handling Solutiona are available on the UK Government G Cloud Framework, via the UK Digital Marketplace.